Privacy Policy

1. Introduction

RollerFit LLC ("RollerFit," "we," "us," or "our") operates the website at rollerfit.net and the RollerFit Student Portal. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

Information You Provide

• Name, email address, and password when creating a Student Portal account
• Contact information submitted through our contact or booking forms
• Messages sent through the Student Portal messaging system
• Videos and files you upload to the portal
• Community spotlight submissions
• Payment information processed through Vagaro (we do not store payment card data directly)

Information Collected Automatically

• IP address, browser type, and device information
• Pages visited and time spent on our site
• Referring URLs and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Create and manage your Student Portal account
• Provide and improve our fitness classes, coaching, and training services
• Process bookings and communicate about appointments
• Send administrative emails (account confirmations, password resets)
• Respond to inquiries and customer service requests
• Track skill progress and deliver personalized coaching feedback
• Analyze site usage to improve our website and services
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Vagaro: Our booking and payment platform, subject to their own privacy policy
• Google: For OAuth sign-in (if you choose to sign in with Google) and analytics
• Service providers: Third parties who assist in operating our website and services, under confidentiality agreements
• Legal authorities: When required by law or to protect the rights and safety of RollerFit and its users

5. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Student Portal.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at [email protected]. We may retain certain information as required by law or for legitimate business purposes.

7. Children's Privacy

Our services are available to users of all ages, including minors who participate in our skating programs. If a child under 13 creates a portal account, we require parental consent. Parents or guardians may contact us to review, update, or delete their child's information. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

8. Security

We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications
• Data portability (receive your data in a structured format)

To exercise these rights, contact us at [email protected].

10. Third-Party Links

Our website may contain links to third-party sites (Vagaro, Groupon, social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: